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Salary: USD 201,600 - 302,400 / annual
Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers like Meta, Uber, H&M, and Microsoft. The Product Experience (PX) organization is a full-stack team owning end-to-end product discovery and execution across research, design, and content.
In this role, you will own the end-to-end user experience across Adyen's developer platform—the interface through which thousands of merchants integrate, configure, and scale their payments and financial products. You will work closely with Product Managers and Engineers to evolve this platform for an AI-native world, where autonomous AI agents are emerging as a new class of integrator.
Your responsibilities span three core areas:
**Discovery, Research & Strategy:** Take ownership of broad, undefined problem spaces within the developer domain. Define problem statements, map end-to-end technical user journeys, and build strategic product visions. Conduct user research sessions with technical audiences (CTOs, developers, integration engineers) to translate complex technical constraints into human-centered solutions. Balance high information density required by technical users and financial controllers with intuitive, self-service usability.
**Design & Execution:** Design end-to-end developer touchpoints across the integration lifecycle—including interactive API reference docs, sandboxes, SDKs, webhooks, and developer dashboard tools. Architect workflows optimizing for "Time to First Hello World" and seamless production go-lives, actively reducing cognitive load for integration engineers and solution architects. Craft intuitive API mental models, parameter naming standards, and error-handling UX patterns in close collaboration with API architects and core engineering teams. Design next-generation integration interfaces for AI-assisted development tools, code generation workflows, and autonomous agent-based integrations.
**Cross-Functional Collaboration & Delivery:** Partner daily with Product, Engineering, and Data Analytics teams to shape tactical roadmaps and long-term product strategy. Define design requirements, wireframes, high-fidelity prototypes, and design specs to ensure smooth handoff and implementation with engineering. Measure and optimize developer adoption and integration velocity through user metrics, feedback loops, and usability testing.
Adyen is office-first; this role expects in-office presence at least 3 days per week on average.
**Requirements:**
- Bachelor's or Master's degree in Interaction Design, Product Design, HCI, Information Design, or related technical field
- 8+ years of experience designing complex software solutions, preferably in B2B, SaaS, or developer-focused tools, with a proven portfolio simplifying technical workflows
- Deep understanding of developer mental models, API design standards (REST, Webhooks), SDK structures, and code-based workflows; ability to confidently read code snippets, inspect JSON payloads, and partner directly with software architects
- Familiarity with business banking, payments, or enterprise financial services; comfort designing for data-dense surfaces and navigating regulatory/financial constraints
- Ability to visualize the big picture, structure complex ecosystems, and maintain consistency and logic across multi-layered platforms
- Personal ownership of customer success, high standards for self and work, and active mentorship of fellow team members
- Swift adaptation to shifting landscapes and ability to turn complex, uncertain technical challenges into structured, actionable opportunities
- Focus on solving high-value problems that deliver measurable business and user impact, prioritizing pragmatic execution over non-essential iterations
