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Hello Heart is an AI-driven healthtech company focused on cardiac prevention. The company has built a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance compared to traditional clinical models. Hello Heart serves over 80% of large U.S. health plans and hundreds of public and private employers, demonstrating measurable impact: 47% reduction in inpatient hospital days and ~$1,800 in annual savings per member.
You will join the Product Team as a Senior Product Analyst, reporting to the Hello Meds General Manager. This is a data leadership role within a product area, where you will partner closely with Product Managers, Data Engineers, Business Intelligence Developers, and Software Engineers to transform complex data into actionable insights that shape product strategy, roadmap decisions, and business planning.
Key responsibilities include:
- Partner with Product Managers and cross-functional stakeholders to support data-informed product decisions, roadmap planning, and business strategy
- Analyze user behavior, product usage, funnels, and engagement trends to identify opportunities to improve member experience and product outcomes
- Build, maintain, and improve dashboards, reports, and alerts using business intelligence and analytics tools
- Define, track, and evaluate key performance indicators and reporting frameworks that help the business understand product performance
- Translate complex data sets into clear insights, actionable recommendations, and concise narratives for product, leadership, and business teams
- Design and analyze product experiments, including A/B tests, funnel analysis, and other methods that measure the impact of product changes
- Partner with Data Engineering, Business Intelligence, and Engineering teams to ensure data quality, reporting accuracy, and reliable measurement
- Proactively surface trends, anomalies, and risks in the data, bringing findings and recommendations to stakeholders ahead of requests
- Define and build analytical frameworks to empower product and analytics teams with standardized, high-impact insight generation
Requirements:
- 5+ years of experience in product analytics, data analytics, business intelligence, or a related analytical role
- Experience with product development, A/B testing, funnel analysis, and business-to-consumer applications (strong advantage)
- Advanced SQL skills with strong experience analyzing complex data sets and building clear, scalable reporting
- Experience with business intelligence and analytics tools such as Mixpanel, Tableau, Looker, or similar platforms
- Bachelor's degree in a quantitative, analytical, technical, or business-related field, or equivalent practical experience
- Strong understanding of statistical analysis and product experimentation; experience with R, Python, MATLAB, or similar tools is an advantage
- Ability to communicate insights clearly and translate data into actionable recommendations for technical and non-technical audiences
- Strong AI fluency, with the ability to use AI tools and agent-based workflows to accelerate analysis, summarize findings, improve productivity, and enhance decision-making while applying sound judgment and data privacy practices
- Strong problem-solving skills, independence, curiosity, and a proactive, go-getter mindset with a track record of surfacing risks, gaps, or opportunities before being asked
- Highly organized and detail-oriented, with the ability to manage multiple priorities and adapt quickly in a fast-moving environment
- Passion for data, product impact, and using insights to improve user experience
