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Salary: USD 87,000 - 102,000 / annual
Crafty is a workplace food and beverage platform that manages programs across 300+ offices serving 300,000+ employees monthly. This hybrid role (3 days/week in Chicago HQ) reports to the Director of Data and sits at the core of Crafty's pricing strategy.
You will partner with leadership, client-facing teams, sales, revenue operations, and partner teams to shape and implement pricing strategies across the business. Beyond building models and analysis, you'll help put pricing decisions into practice: supporting client conversations, measuring how each pricing change performs post-launch, and proactively identifying the next opportunity. The role emphasizes feedback and iteration as key to building Crafty's long-term pricing strategy.
Key responsibilities include:
- Build dashboards and models that measure pricing performance over time, including price realization, margin, and client impact, then recommend adjustments
- Develop flexible, well-documented models that turn complex pricing questions into clear options and recommendations
- Work hands-on with renewals, price escalations, and deal exceptions: defining assumptions, stress-testing scenarios, and explaining trade-offs
- Be a responsive, trusted partner to client-facing teams, Sales, and RevOps; roll up your sleeves on specific problems and turn them into reusable frameworks
- Build practical templates, guidance, and financial literacy training to help teams answer common questions independently
- Translate complex pricing analysis into clear, commercially grounded recommendations
- Dig into data yourself using SQL against the warehouse, working with transactional and order-level data
- Layer competitive and market intelligence into data so pricing reflects Crafty's market position
Role goals include: (1) By Q2 2027, co-develop Pricing Model v1 covering product and non-product pricing components with guardrails and tooling to monitor pricing changes at scale; (2) By Q3 2027, support account and sales teams on pricing questions and build reusable templates so 50% of common pricing questions can be answered by client-facing teams directly; (3) By end of Q4, enhance the agent ecosystem to flag common pricing issues and offer alternative product sets, rolled out to all client support team members.
REQUIREMENTS:
- 4+ years of experience in pricing, revenue management, FP&A, or analytics roles
- Proven experience building pricing or financial models and evaluating pricing strategy trade-offs
- Experience measuring pricing performance and identifying margin leakage (price realization, discount, price waterfall analysis)
- Experience incorporating competitive or market data into pricing decisions
- Strong technical skills: SQL (Snowflake preferred), Excel/Google Sheets modeling, Tableau; dbt familiarity is a plus
- Experience supporting client-facing or sales teams on pricing, ideally in B2B, marketplace, or CPG business
- Solid understanding of unit economics, margin analysis, and drivers of profitability
- Exceptional communication skills; ability to translate complex analysis into clear recommendations
- Hands-on data skills; comfort working in fast-paced, evolving environments with ambiguity
