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Senior Manager, Strategic Initiatives (Fulfillment)

Flexport - Los Angeles, CA, USA - In-office - posted 2026-07-30

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Flexport is seeking a Senior Manager of Strategic Initiatives to architect and build the future of its global fulfillment network. This is a hands-on, entrepreneurial role combining operations, product, and technology leadership—not a traditional management position. You will design, standardize, and codify the processes, products, and tools powering Flexport's next-generation fulfillment network. Key responsibilities include: architecting scalable operating models that balance efficiency, cost, speed, and customer experience; owning initiatives end-to-end from problem diagnosis through implementation; developing tooling, dashboards, and forecasting models using SQL, Python, and BI platforms; uncovering bottlenecks and quantifying opportunities that drive millions in cost savings; partnering cross-functionally with engineering, product, operations, finance, and commercial teams; establishing SOPs, reporting cadences, and KPIs across the fulfillment network; and leading high-impact strategic projects in automation, robotics, compliance, and international expansion. You'll sit at the intersection of operations and technology, thriving in ambiguity while solving highly technical problems. The role requires both strategic thinking—connecting day-to-day execution to P&L drivers—and hands-on execution, whether building workflows in SQL or prototyping new tools. Required qualifications: 7–10+ years in fulfillment, logistics, supply chain, or operations strategy with exposure to high-volume networks. Expert-level SQL, advanced Excel/Google Sheets, proficiency with BI tools (Looker, Tableau, PowerBI), and ideally Python or R. Proven track record designing and implementing scalable processes that delivered measurable business impact. Strong strategic thinking, entrepreneurial mindset, comfort building from scratch, and executive-level communication skills to influence across all organizational levels. Bonus experience with robotics, warehouse automation, or building fulfillment products (B2B, Prep, Returns, Retail compliance).

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