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Salary: USD 212,000 - 265,000 / annual
Zscaler is seeking a Senior Manager, Software Development Engineering to lead the Zscaler Client Connector Portal service team within the Zero Trust Exchange department. This is an in-office role based in Santa Clara, CA, reporting to the Sr. Director, Software Engineering.
In this position, you will lead a high-performing software development team while embracing the AI Development Lifecycle. You'll be deeply involved in architecture and design decisions for the product, overseeing cloud operations including upgrades, scalability improvements, and troubleshooting. You'll transition the team to a full service ownership model and partner closely with product management to define and execute the product roadmap. This role offers the opportunity to rapidly scale services while working with the executive team to drive innovation across Zscaler's security platform.
You are expected to act as an owner with deep passion for the mission, a strong bias for action, and the ability to navigate between high-level strategy and hands-on execution. You should be a high-trust collaborator who is ambitious for the team, embracing feedback and candor to build strong partnerships. Customer obsession is critical—you'll demonstrate deep empathy for both internal and external users while anchoring all engineering decisions in solving real-world customer problems. You'll approach complex technical challenges with constructive energy and a collaborative, solution-oriented spirit, maintaining relentless focus on execution to deliver high-quality, high-impact results in a fast-paced environment.
Zscaler is a NASDAQ-listed company that accelerates digital transformation through its Zero Trust Exchange platform, protecting thousands of customers from cyberattacks and data loss. The platform is distributed across 200+ public data centers globally and is the world's largest in-line cloud security platform. The company is building an AI-native enterprise where human potential is amplified by machine intelligence.
REQUIREMENTS:
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
- 7+ years of experience building and leading software development teams developing Enterprise applications with the Java stack
- 5+ years of experience with cloud-based deployment and cloud operations
- 3+ years of experience working with hyperscalers such as AWS
- Bachelor's or Master's degree in Computer Science or a related technical field, with strong knowledge of the Java stack, SSL, and MySQL
- Hands-on proficiency with Java, Python, and shell scripting
PREFERRED QUALIFICATIONS:
- Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
- Current experience utilizing the AI Development Lifecycle (AIDLC) in software delivery
- In-depth knowledge of Kubernetes and microservices architectures
- US Citizenship