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Salary: USD 155,000 - 175,000 / annual
Hello Heart is an AI-driven cardiac prevention platform that predicts and prevents heart attacks before they occur—identifying risk up to 10 days in advance compared to traditional clinical models. The company serves over 80% of large U.S. health plans and hundreds of employers, demonstrating measurable impact: 47% reduction in inpatient hospital days and ~$1,800 in annual savings per member.
You will serve as Senior Manager of Revenue Operations, reporting to the VP of Revenue Operations. This role bridges GTM leadership, Finance, and GTM Systems, acting as the connective tissue that transforms processes and arms the GTM team with actionable insights powered by AI.
Key responsibilities include:
- Design and maintain GTM reporting dashboards and KPI frameworks in Salesforce and AI tools (including Claude) to provide actionable performance insights to executives.
- Deliver strategic analysis that anticipates business needs: identifying pipeline at risk, coverage gaps, and emerging opportunities. Convert recurring analyses into self-serve, durable workflows.
- Ensure accurate, complete, and standardized data to enable reliable forecasting and KPI tracking.
- Serve as the primary operational partner to GTM leaders for process design, documentation, and management.
- Collaborate with GTM Enablement on change management, training, documentation, and adoption tracking.
- Translate business requirements into technical specifications for Salesforce development, acting as the bridge between GTM teams and developers to prevent scope creep and ensure solutions meet business needs.
- Manage cross-tool reporting fluency across Salesforce and connected platforms (Gong, Salesloft, Highspot).
You will live in the operational details of how GTM processes work and how systems—especially Salesforce—reflect and support them. This is a role for someone deeply operational and technically grounded who can partner cross-functionally with Sales, CS, Finance, and Data teams.
Travel up to 10% annually as needed.
REQUIREMENTS:
- 7+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, ideally in B2B or B2B2C SaaS.
- Advanced AI skills with extensive experience building agents that integrate into daily workflows.
- Deep Salesforce expertise required: ability to architect reporting structures, write developer-ready requirements, and informed perspective on data modeling. Salesforce Admin certification is a plus.
- Demonstrated track record translating GTM business needs into precise technical requirements for development teams.
- Fluency across the modern GTM tech stack: Gong, Salesloft, Highspot, Asana, and similar platforms. Reporting and analytics fluency across these platforms is essential.
- Strong analytical skills with ability to build, interpret, and communicate performance data to executive audiences.
- Proven ability to partner cross-functionally with Sales, CS, Finance, and Data.
