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ServiceNow is seeking a Senior HRBP Manager for Digital Technology to serve as a strategic people partner to business unit leadership in Houston. This role bridges HR and business strategy, requiring you to understand overall business direction and influence people decisions that support business objectives.
Key responsibilities include:
- Contributing to business unit business plans and scoping key business initiatives
- Operationalizing talent initiatives to drive business growth and outcomes
- Identifying and advocating for initiatives that strengthen culture, organizational effectiveness, and engagement
- Acting as the voice of the business within HR, partnering with People Partners, Centers of Excellence, and Operations to develop fit-for-purpose HR solutions
- Coaching senior business leaders on people leadership capabilities and effectiveness
- Analyzing data and trends to inform strategic guidance and measure success
- Providing strategic advice on workforce planning, succession planning, organization design, change management, culture, leadership development, and workforce trends
You will work in a distributed, flexible environment with trust-based work personas. ServiceNow is an AI-native company—the AI control tower for business reinvention—serving 85% of the Fortune 500.
Requirements:
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Direct client support and management coaching experience, plus team development/management background
- Outstanding interpersonal and communication skills: problem-solving, collaboration, relationship building
- Ability to thrive in unstructured, ambiguous, high-growth, fast-paced environments and work independently
- Ability to manage multiple complex issues and prioritize concurrent projects
- Excellence across the HR stack: strategic, operational, and tactical levels
- Credibility and integrity in communications to ensure information flows upward and downward
- Confidence to challenge respectfully and influence business decisions
