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Qonto is Europe's leading finance workspace for SMEs, combining banking with financial tools. Founded in 2017, the company now serves 600,000+ customers across 8 European countries and has been profitable since 2023.
You will join Qonto's newly created specialized Fraud team as a Senior Fraud Analyst, reporting to Anamaria, the Senior Team Lead Fraud. Your primary responsibility is protecting Qonto's French market customers from fraud and scams.
Key responsibilities include:
- Monitor and analyze transactions to detect fraud patterns, including scams, phishing attempts, and account takeover activities
- Conduct risk assessments for new products and features, ensuring robust onboarding fraud prevention with minimal oversight
- Independently investigate complex fraud cases and implement preventive measures across financing and payment products
- Own medium-scale projects end-to-end, aligned with team objectives
- Support and coach junior analysts and new joiners on complex cases
- Collaborate with Risk and Security teams to strengthen fraud detection capabilities
- Deliver high-quality, timely fraud analysis while maintaining customer satisfaction and operational efficiency
Required qualifications:
- Solid experience in fraud detection or AML with demonstrated ability to independently handle complex cases
- Bilingual fluency in English and French (Portuguese a plus)
- Strong investigative mindset with evidence-based and creative thinking skills
- Confident communication with customers and counterparties, including in sensitive situations
- Comfort supporting junior analysts on casework
- Learning mindset and openness to feedback
What makes this role compelling: You'll join a mature, established Fraud team with defined levels and documented processes. You'll have full ownership of your caseload and end-to-end ownership of medium-scale projects, handling the full range of fraud typologies from private scams to social engineering and financing-product fraud. The role offers real process ownership as the team scales, continuous learning through regular training sessions, and close support from an experienced manager with 7 years at Qonto.
