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Twilio is seeking a Senior Field Enablement Business Partner to join its GTM Sales Enablement organization. This role reports directly to the Senior Manager of GTM Sales Enablement and serves as a strategic connector between SDR leadership, marketing, product, and operations.
You will design, execute, and optimize enablement programs that empower Sales Development Representatives to perform at their best, shorten ramp times, improve conversion rates, and drive revenue growth. Acting as a consultant to sales leaders, you'll identify skill gaps, define key competencies, and deliver tailored enablement solutions based on both qualitative and quantitative metrics.
Key responsibilities include:
- Consulting with sales leaders on enablement opportunities and performance metrics
- Developing and delivering audience-tailored content
- Contributing to knowledge bases, training sessions, and curriculum development
- Partnering with the Learning Design Experience team to establish learning objectives and measurable outcomes
- Monitoring effectiveness of enablement programs and proposing curriculum adjustments
- Implementing pre/post-evaluations and tracking program metrics
- Maintaining competitive intelligence on Twilio's market position
- Managing multiple initiatives in a fast-paced, dynamic environment
Required qualifications include 3-5+ years in sales enablement and/or direct sales experience, with at least 2 years in a strategic enablement or business partner role (SDR experience preferred). You should have proven success driving measurable impact through enablement programs, strong understanding of B2B SaaS sales cycles, and hands-on experience with sales enablement platforms (Highspot, Salesloft, Gong), LMS, and CRM systems like Salesforce. Experience building AI-forward enablement solutions is required. You'll need excellent communication and stakeholder management skills, an analytical mindset, and the ability to work independently in a dynamic environment.
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
