SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 129,780 - 164,450 / annual
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. The company operates an AI-native platform delivering personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners, with outcomes independently validated by JAMA Network Open and the Validation Institute.
We are seeking an experienced Senior Executive Assistant to provide comprehensive support to our CEO and Chief of Staff. Reporting to the Chief of Staff, you will play a critical role in managing the CEO's calendar, coordinating meetings, and ensuring efficient communication within the organization. This is a full-time, in-person role based in our NYC office, Monday through Friday, 8 a.m. to 5 p.m., with occasional travel required for company or team meetings and events.
Key responsibilities include:
- Proactively manage the CEO's calendar, including scheduling, prioritizing appointments, and coordinating all internal and external meetings
- Anticipate the CEO's needs and act proactively to address them, including preparing meeting materials, briefing documents, and agenda items in advance
- Monitor deadlines and follow up on action items, ensuring timely completion of tasks and facilitating effective decision-making
- Optimize the CEO's schedule to create more time for strategic initiatives by efficiently managing conflicting priorities
- Work with the Chief of Staff to support planning for CXO monthly meetings, Executive Leadership team meetings, and offsite meetings throughout the year
- Act as a liaison between the CEO and internal/external stakeholders, handling correspondence, emails, and phone calls with professionalism and confidentiality
- Provide a bridge for smooth communication between the leaders and internal departments, demonstrating leadership to maintain credibility, trust, and support with senior management staff
- Draft, proofread, and edit various business documents, including memos, reports, presentations, and emails
- Arrange complex travel itineraries, including flights, accommodations, ground transportation, and visas
- Coordinate logistics for meetings, conferences, and events, both onsite and offsite
- Organize and maintain confidential and sensitive information, documents, and files
- Conduct research, gather data, and prepare reports and presentations to support the CEO's decision-making process
- Availability to be reached in and outside of regular working hours
- Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated and informed
Success in this role is measured by calendar management accuracy (zero missed or double-booked appointments) and meeting effectiveness (agendas and necessary documents provided 24 hours prior to scheduled meetings 100% of the time).
Requirements:
- 10+ years of previous experience as an Executive Assistant supporting C-level executives or senior management
- Ability to coordinate effectively with in-person and remote executives and team members
- Exceptional organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment
- Practices discretion and confidentiality when handling sensitive information
- Proactive mindset and the ability to act with a sense of urgency, anticipating needs and taking proactive measures
- Strong calendar management skills, adept at optimizing schedules and creating more bandwidth for strategic activities
- Excellent written and verbal communication skills, with the ability to interact professionally and confidently with stakeholders at all levels
- Proficiency and agility in computer skills, including Google suite (Docs, Sheets, Slides, Forms), database management, project management tools (Asana, Coda, Monday), and online collaboration tools (Slack)
- Strong attention to detail and accuracy, particularly in managing confidential information and preparing business documents
- Ability to maintain composure and work effectively under pressure, handling high-stakes situations with professionalism
- Flexibility and adaptability to changing priorities and demands, readily adjusting schedules and tasks as needed
- Located in the tri-state area, with strong preference for those in the New York City area
