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Rippling is a unified platform for HR, IT, and Finance that consolidates workforce systems including payroll, expenses, benefits, and device management. The company has raised $1.4B+ from top-tier investors and was named one of America's best startup employers by Forbes.
Rippling's Infrastructure organization owns foundational systems powering every product and service across the company. The Tools and Observability team builds internal developer tooling and observability infrastructure supporting 1,000+ engineers and millions of end users.
As Senior Engineering Manager, you will lead the team responsible for improving developer productivity and providing visibility into production system health. This includes internal tooling, platform self-service capabilities, and logging, metrics, tracing, and error-monitoring infrastructure that engineers rely on to understand system behavior and debug production issues.
Key responsibilities:
- Lead and grow a team responsible for internal developer tooling and observability infrastructure
- Define long-term technical strategy and roadmap for developer productivity, tooling, and observability
- Build and evolve internal tools and self-service capabilities that simplify how engineers develop, troubleshoot, and operate services
- Own reliability, scalability, and usability of logging, metrics, distributed tracing, and error-monitoring systems
- Partner with engineering teams to understand needs, prioritize improvements, and drive adoption of shared tools and platforms
- Establish best practices for instrumentation, actionable alerting, and production debugging
- Lead cross-organizational initiatives that improve developer workflows and reduce operational overhead
- Develop and mentor engineers while maintaining strong culture of ownership and technical excellence
- Drive improvements in observability coverage, platform performance, and cost efficiency
Requirements:
- 8+ years of software or infrastructure engineering experience
- 4+ years of engineering management experience
- Experience leading teams that build internal developer tools, shared engineering platforms, or observability infrastructure
- Strong technical depth in distributed systems and cloud-based production environments
- Experience building or operating logging, metrics, tracing, or error-monitoring systems at scale
- Strong developer experience mindset with ability to translate engineering needs into intuitive, widely adopted tools
- Strong operational judgment, including experience improving production troubleshooting, alerting, and incident response
- Experience developing senior engineers, Staff Engineers, and Principal Engineers
- Excellent cross-functional leadership and communication skills with ability to drive initiatives across engineering teams
