SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 108,400 - 146,600 / annual
Clio, a global leader in legal AI technology, is seeking a Senior Enablement Program Operations Specialist to join the Revenue Enablement team. This role is based in Toronto, Vancouver, or Calgary with a hybrid work arrangement (minimum twice per week in office).
The Revenue Enablement team equips sales and customer success organizations with knowledge, skills, tools, and processes to drive revenue growth and deliver exceptional client experiences. You will be responsible for running the enablement intake system, managing the operating rhythm and program calendar, and coordinating product launch programs end-to-end across Product Marketing, Product Enablement, Field Enablement, and Revenue Operations.
Key responsibilities include: logging and triaging enablement requests within a 48-hour service standard; protecting capacity for launch-critical work; coordinating product launches from pre-launch prep through launch week; maintaining program management infrastructure including DRIs, milestones, and dependencies; building and maintaining OKR tracking and reporting to measure outcomes such as ramp time, attach rate, and win rate; supporting monetization, offers, and partnership programs; establishing and documenting standard operating procedures; producing cross-segment program health views for leadership; and leveraging generative AI to accelerate project planning and reporting.
You are an operations-minded program manager who brings order to competing priorities and transforms reactive, request-driven functions into predictable operating models. You communicate clearly across functions, are data-informed, and take ownership of program cadence. You excel at building systems that let teams prioritize and protect high-impact work.
Required qualifications: 4+ years of program or project management, revenue or enablement operations, or PMO experience; proven ability to run intake and prioritization across stakeholders; experience coordinating cross-functional product launches or go-to-market programs; experience building OKR tracking and reporting infrastructure; strong systems thinking and SOP development; excellent project management and communication skills.
Bonus qualifications: SaaS or technology company experience; experience standing up intake or operating systems; proficiency with generative AI tools (Claude, ChatGPT); familiarity with Seismic, Gong, Salesforce, or similar platforms; launch or go-to-market operations experience.
