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Amplitude is a leading AI analytics platform serving over 4,700 customers including Atlassian, Burger King, NBCUniversal, and Square. The company helps product, data, and marketing teams analyze, test, and optimize user experiences with embedded AI agents.
As Senior Deal Desk Manager for EMEA, you will lead the International Deal Desk team while acting as a senior strategic advisor on complex, high-risk international deals. This is a player-coach role with a clear trajectory toward people management responsibility.
Key responsibilities include:
- Supporting the International Deal Desk team through hiring, coaching, and establishing partnership standards with Sales, Finance, and Legal
- Owning deal strategy for complex international transactions, advising Sales leadership on pricing, packaging, contract terms, and negotiation strategy
- Reviewing and approving non-standard transactions end-to-end while ensuring alignment with revenue recognition, legal, and operational policies
- Acting as connective tissue across Sales, Legal, Finance, RevOps, and Accounting to resolve disagreements and drive cross-timezone alignment
- Scaling the Quote to Order process through codification of best practices and adoption of AI tools and automation
You will operate with significant autonomy within clear guardrails, making independent decisions on precedent-setting deals where policy doesn't yet exist. The role requires comfort with ambiguity, strong judgment on risk and detail, and the ability to balance creative problem-solving with policy enforcement.
Required experience includes significant Deal Desk, Sales Operations, or deal strategy background in SaaS/subscription businesses with enterprise-scale transactions. You should have a track record of autonomous operation in international or distributed settings, experience designing deal desk policy and pricing frameworks, and proficiency with Salesforce (CPQ strongly preferred). Familiarity with channel selling and cloud marketplace transactions is essential.
