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Rippling is seeking a Senior Contracts Manager to join its commercial legal team. You will serve as a core member supporting Sales, Revenue Operations, Business Development, and Procurement, managing a high-volume sales pipeline, triaging and negotiating commercial agreements, and helping evolve the playbooks, processes, and systems that enable efficient deal closure. The role reports to the Assistant General Counsel, Commercial.
Key Responsibilities:
- Serve as primary point of contact for Sales, Procurement, and Business Development, responding to intake requests and explaining contract positions
- Draft, review, and negotiate a wide range of commercial agreements
- Manage customer negotiations to unblock deals while protecting Rippling's risk profile
- Create scalable processes for managing commercial relationships and sales enablement, including handling terms of service questions, NDAs, partnership agreements, and other contract management issues
- Develop, implement, and continually improve commercial legal playbooks, policies, and processes, including establishing best practices and training materials for cross-functional partners
- Help design and implement self-serve tools
- Track metrics related to deal velocity, contract cycles, and negotiation trends
About Rippling:
Rippling provides an integrated platform for HR, IT, and Finance, enabling businesses to manage and automate every part of the employee lifecycle in a single system. Based in San Francisco, the company has raised $1.4B+ from top-tier investors including Kleiner Perkins, Founders Fund, and Sequoia, and was named one of America's best startup employers by Forbes.
Requirements:
- 8+ years of experience in contract management, legal operations, or paralegal capacity at a fast-paced tech or SaaS company, with deep understanding of SaaS business models and terms
- Bachelor's degree or equivalent experience
- Strong negotiation skills and ability to work directly with customer counsel
- Ability to prioritize, drive, and respond to multiple competing deadlines in a fast-paced, high-volume environment
- Strong organizational skills and meticulous attention to detail
- Excellent interpersonal, verbal, and written communication skills
- Demonstrated ability to analyze and solve complex problems in new areas
- Team player who takes initiative and demonstrates curiosity about how the company and business works
- Entrepreneurial mindset, self-starting, and comfortable working in a highly dynamic environment
- Experience with CRM/CLM tools (Salesforce, Ironclad, etc.) and Slack
