SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: CAD 96,000 - 120,000 / annual
Coursera and Udemy have merged to create a unified platform serving 300+ million learners and 12,000+ enterprise customers. The Global Skills & Credentials organization is seeking a Senior Content Business Analyst to evaluate and improve the performance of educational content across the combined platform.
In this role, you will transform complex data into clear insights and strategic recommendations that inform executive decision-making and drive growth and efficiency of the content portfolio. You'll partner closely with finance, data science, data engineering, revenue operations, content strategy, and other cross-functional teams to analyze performance at both individual course and portfolio levels.
Key responsibilities include:
- Use advanced content analytics to answer critical business questions and guide strategic decisions related to content performance, learner engagement, and portfolio growth
- Develop, implement, and monitor detailed KPIs that reflect the health and effectiveness of courses, credentials, and programs in support of company-level OKRs
- Investigate and resolve legacy data challenges to unlock new analyses, reporting capabilities, and deeper views of content performance
- Partner with finance, content strategy, revenue operations, data science, data engineering, and cross-functional teams to connect data insights with financial and operational priorities
- Leverage generative AI tools to automate and improve data analysis processes, making reporting and insight generation more efficient and effective
- Build polished presentations and clear storylines that explain trends, surface opportunities, and inspire action across large cross-functional teams and executive audiences
- Manage multiple analytical initiatives in a dynamic, fast-paced environment while maintaining accuracy, clarity, and strong stakeholder alignment
The ideal candidate is an analytical, resourceful problem-solver who can uncover meaningful trends, resolve complex data challenges, and communicate compelling stories that drive action.
Requirements:
- 5+ years of experience in business analysis, analytics, or a related discipline, preferably within a technology or education-focused environment
- Proficiency with data analysis and visualization tools
- Strong presentation and communication skills, with the ability to translate complex data into clear, actionable recommendations
- Experience using generative AI technologies to improve or automate data analysis processes
- Experience working cross-functionally with teams such as finance, strategy, operations, data science, or data engineering
- Strong problem-solving skills and the ability to manage multiple projects and priorities simultaneously
- Experience with business intelligence tools, Salesforce, spreadsheets, statistical software, and SQL
Preferred Qualifications:
- Experience in educational technology or a related field
- Advanced degree in business, analytics, or a related field
