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Salary: GBP 60,000 - 84,000 / annual
1Password is seeking a Senior Commercial Deal Desk Analyst to build and scale its Commercial Deal Desk capability within Revenue Operations. This is a remote role based in the UK, with an expectation of in-person onboarding in Toronto.
You will partner with Sales, Finance, Legal, and cross-functional teams to advise on complex commercial decisions and turn insights into clear processes, guidance, and tools that help teams move faster. As deal complexity and volume grow, you'll strengthen 1Password's enterprise commercial capabilities.
Key responsibilities include:
- Partner with Enterprise Account Executives, Sales Managers, Finance, Legal, and Revenue Operations on complex, non-standard, and high-impact deals
- Advise on deal structure, pricing, terms, discounting, approvals, amendments, renewals, co-terms, ramps, bundled products, and other commercial considerations
- Review and execute deal submissions in Salesforce CPQ/Revenue Cloud, ensuring quotes and contracts are accurate, complete, and ready for approval and invoicing
- Build the foundations of the Commercial Deal Desk, including intake processes, approval routing, discount governance, exception handling, SLAs, and documentation
- Create playbooks, training materials, office hours, and practical guidance to help sales teams navigate commercial processes and quoting tools
- Identify opportunities to improve workflows through automation, AI tooling, and CPQ configuration, partnering with technical teams to implement scalable solutions
- Use deal data and KPIs to identify bottlenecks, improve deal quality, and recommend changes that support efficient, sustainable growth
1Password is a market-leading enterprise password manager and Unified Access Management platform trusted by over 180,000 businesses, including Fortune 100 companies and leading AI firms. The company has surpassed $400M in ARR and was named to the Forbes Cloud 100 for four consecutive years.
Requirements:
- 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function within a B2B SaaS environment
- Hands-on experience with Salesforce CRM and Salesforce Configure, Price, Quote (CPQ)/Revenue Cloud, including resolving complex quoting and cross-object issues
- Strong understanding of commercial deal structures, including ARR, multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting
- Demonstrated ability to build or improve processes, documentation, approval workflows, and commercial policies in an evolving environment
- Sound commercial judgment and ability to balance customer and seller needs with pricing discipline, revenue integrity, and business risk
- Strong cross-functional communication skills, with ability to influence effectively without formal authority and explain complex commercial concepts clearly
- Experience using AI, automation, or workflow tools to reduce manual work and improve the quote-to-cash process is preferred
