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Clari + Salesloft is building the next era of enterprise revenue by combining scale, insights, and AI innovation into an industry-first Predictive Revenue System. The company enables revenue teams to make confident, data-driven decisions and drive consistent growth.
As a Salesforce Business Systems Administrator, you will be a key member of the Enterprise Business Systems Team, responsible for strategy, planning, implementation, advanced configuration, and business process optimization—primarily within Salesforce (Sales Cloud and Service Cloud) and interconnected go-to-market systems.
Key responsibilities include:
- Serve as Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance
- Partner with stakeholders to interrogate business processes and uncover root challenges behind feature requests
- Manage integration and data flow between Salesforce and key marketing/sales enablement systems
- Act as product owner for key business systems, defining roadmaps, prioritizing features, and managing system lifecycle
- Collaborate with business leaders across departments to align system strategies with business goals
- Identify and implement system-driven solutions to optimize processes, improve efficiency, and reduce manual effort
- Create and maintain comprehensive documentation of system data flows, business processes, and configurations
- Establish and enforce standards and procedures for system configuration management
You are a business systems expert with a drive to produce positive change and an eye for detail. You have a keen eye for opportunities to improve systems and processes and are excited to work cross-functionally. You are passionate about building relationships, aligning system outcomes to business goals, and helping others succeed. You possess innate curiosity, strong analytical and problem-solving skills, and the ability to manage multiple projects in a fast-paced environment.
Required qualifications: Bachelor's degree, 2+ years hands-on experience as a Salesforce Administrator or Business Analyst. Preferred: Salesforce Certification, strong understanding of enterprise business systems (CRM, ERP, HRIS), experience in Sales or Business Operations, proven experience with system integrations and middleware technologies, business process mapping and documentation skills, and project management experience.
