SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
ID.me is seeking a Salesforce Administrator to serve as the technical backbone of its Revenue Operations infrastructure. This role goes beyond standard administration to focus on system architecture, AI integration, and cross-platform automation that powers the revenue engine.
You will act as a systems architect responsible for maintaining ID.me's Salesforce instance as the System of Record while integrating it with modern data warehouses (Snowflake, BigQuery), AI models, and product-led growth signals. Key responsibilities include owning the technical maintenance and health of the Salesforce instance, including release management, performance monitoring, and technical debt reduction. You will architect and maintain secure data pipelines between Salesforce and internal data warehousing to ensure a single source of truth for all revenue data.
In the automation governance space, you will act as the technical reviewer and governance lead for automation efforts initiated by internal subject matter experts and super users, ensuring all Flows and logic are scalable and non-conflicting. You will develop and maintain the technical framework that allows business units to build within the system while maintaining architectural integrity, and refactor complex legacy processes into modern, efficient Salesforce Flows and managed triggers.
You will support the technical integration of AI tools (Salesforce Agentforce, Claude, and other external LLMs) into the sales workflow to automate routine tasks and provide predictive insights. You will work closely with Product Engineering to integrate product-usage signals into Salesforce, enabling automated triggers for Sales and Customer Success teams. You will also partner with IT Security to implement and enforce rigorous governance, SSO, encryption standards, and granular permission sets to protect sensitive customer and financial data.
ID.me is a full-time, in-office culture with five days per week on-site at either the Mountain View, CA or McLean, VA office. The company is the next-generation digital identity wallet used by over 152 million users across 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations, with 600+ consumer brands leveraging ID.me to verify communities and build authentic relationships.
