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Celonis is seeking a Sales Strategy & Operations Manager to serve as the dedicated operational business partner to North America Sales leadership in Raleigh. You will embed with three Regional Vice Presidents and adjacent GTM leaders, operating as the strategic operations backbone for their teams.
In this hands-on role, you will own the weekly forecast and pipeline cadence, transforming scattered inputs into a clear, reliable operating picture. You'll sit shoulder-to-shoulder with RVPs, Sales Directors, and VP+ leaders in recurring reviews, ensuring forecasts are accurate, risk-adjusted, and decision-ready. Your responsibilities include driving pipeline health and hygiene by inspecting coverage, stage progression, and qualification rigor; surfacing gaps, aging deals, and slippage early; and partnering with leaders and Account Executives on corrective actions.
You will support territory, quota, capacity, and headcount planning by modeling coverage scenarios and translating them into executable plans. You'll prepare leadership reporting packages, scorecards, and QBR narratives that pull structured data from Salesforce and internal tools into actionable insights. A key focus is operating AI-native—leveraging AI GTM capabilities and agentic workflows to automate recurring reporting, accelerate deal and pipeline inspection, and make analytical asks self-serve, thereby simplifying field operations and unlocking productivity gains.
You'll lead select strategic initiatives and planning workstreams, partner closely with your peer S&O Manager and the broader NAM & Global RevOps teams to maintain consistency across the leadership bench, and collaborate on holistic initiatives spanning Sales, BDR, Partner, and Value Engineering. Throughout, you'll identify friction in operations, turn manual and repetitive work into documented, repeatable systems, and continuously improve the operating rhythm.
You'll be mentored by senior operations leaders as you take ownership and help the function scale smarter over time.
