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Sales Process Optimisation Specialist

Revolut - Barcelona, Spain - Hybrid

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Salary: PLN 10,500 - 14,000 / monthly

Revolut is seeking a Sales Process Optimization Specialist to drive continuous improvement across mission-critical sales processes. You'll work within the Sales Operations function to enable sales teams to perform at their best by owning essential, high-volume workflows and delivering consistent, high-quality results. Key responsibilities include: - Accurately executing core operational processes following well-defined procedures to ensure consistent, high-quality results - Leveraging data and technology to carry out and improve workflows aligned with departmental policies and compliance requirements - Taking ownership of essential, high-volume tasks, including maintaining SOPs and process documentation to support departmental efficiency - Upholding service standards by meeting SLAs for requests and tasks - Identifying opportunities for improvement in current procedures and supporting the development and execution of enhancements Required qualifications: - Experience in process optimization or business operations - Great communication skills to manage cross-departmental stakeholders effectively - Ownership mindset with accountability and drive to achieve goals in fast-paced environments - Ability to learn quickly, including with data, be adaptable, and stay curious - Ability to work both independently and collaboratively while handling multiple priorities Nice-to-have skills: - Experience with data tools such as SQL, Python, R, VBA, or Tableau - Experience creating and streamlining large-scale processes - Ability to leverage data to problem-solve and eliminate operational bottlenecks - Project management experience Revolut is a fintech powerhouse with 75+ million customers offering spending, saving, investing, exchanging, and travel products. The company has 13,000+ employees globally and is certified as a Great Place to Work.

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