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Rapyd is a global fintech platform unifying payments, payouts, and financial services across 150+ countries. As Risk Operations Team Leader based in Buenos Aires, you will lead a team of 2–5 Risk Analysts responsible for transaction monitoring, suspicious activity investigation, and financial risk analysis.
You will drive operational excellence in a fast-paced, high-stakes environment. Key responsibilities include:
**Team Leadership & Performance:** Direct, mentor, and develop Risk Analysts to achieve performance KPIs, ensure SLA compliance, maintain high detection accuracy, and drive timely alert resolution.
**Queue & Escalation Management:** Oversee end-to-end triage and management of alert queues, identify and assess high-exposure risks, and mitigate complex transaction patterns.
**Cross-Functional Collaboration:** Partner with Risk, Compliance, and Sales teams to optimize risk models, improve monitoring procedures, and lead complex investigations involving internal and external stakeholders.
**Quality Assurance & Optimization:** Perform continuous QA on team output, identify workflow gaps, implement procedural improvements, and drive operational efficiencies.
**Strategic Risk Mitigation:** Monitor emerging regional and global risk trends, adapt operational frameworks to evolving threat landscapes, and ensure compliance with regulatory requirements.
You will need sharp risk instincts, strong data literacy, proven experience mentoring and scaling high-performing operations teams, and the ability to make quick decisions in complex scenarios. This is a full-time leadership role in a company with offices across Tel Aviv, Amsterdam, Singapore, London, Dubai, Hong Kong, and the U.S.
