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Salary: USD 134,000 - 184,800 / annual
Okta is seeking an experienced Revenue Operations Manager to serve as a strategic bridge between operational initiatives and cross-regional execution. Based in San Francisco with primary focus on the Americas region, you will oversee revenue operations projects, drive system enhancements, and act as a subject matter expert on processes impacting the organization.
Key responsibilities include owning territory execution across assigned regions to ensure bookings adhere to company policy and compliance requirements. You will serve as a subject matter expert for complex, high-value, and non-standard transactions, acting as a primary execution and escalation partner for the Finance Global Capability Center. The role involves managing and developing direct reports, partnering with Sales, Deal Desk, Finance, and global teams to support complex deal structures.
You will support month-end and quarter-end close activities, including preparing and reviewing reconciliations, and serve as an escalation point for issues and exceptions. The position requires proactively identifying discrepancies, trends, and opportunities for process improvement through ongoing review of operational data and workflows. You will develop and analyze business performance reporting, create dashboards supporting planning and decision-making, and oversee multiple operational and process improvement initiatives.
Additional responsibilities include working with Business Technology and Finance Transformation teams on system enhancements, supporting training and enablement efforts across teams, and utilizing automation and AI-enabled tools to improve efficiency and scalability across Revenue Operations workflows.
You bring 6–8+ years of experience in Order Management, Sales Operations, Deal Desk, or related roles, with 2–3+ years of direct management experience. You possess advanced knowledge of operations systems such as Salesforce, CPQ, NetSuite, and Tableau. You demonstrate strategic curiosity, operational strength, sound judgment, clear communication skills, adaptability, and a forward-looking mindset regarding automation and AI tools.
