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Coursera (now merged with Udemy) is seeking a Revenue Operations Manager to own end-to-end partner revenue reconciliation for the Degrees business. This role sits at the intersection of partners, Finance, Accounting, Analytics, and internal data systems, with a focus on ensuring accurate, timely, and audit-ready revenue reporting.
Key responsibilities include:
- Own quarterly revenue reconciliation across Degree partners from data collection through final resolution
- Collect, validate, and reconcile partner-submitted revenue reports against internal data sources
- Investigate and explain variances related to enrollment, refunds, deferrals, timing, and partner-specific requirements
- Proactively manage partner follow-up to ensure reporting is complete and on time
- Maintain clear documentation of partner revenue definitions, reporting schedules, and exceptions
- Partner with Finance and Accounting to ensure reconciled revenue meets close and audit requirements
- Respond to ad hoc requests related to partner revenue, enrollment, and cohort analysis
- Improve reporting, metric definitions, and reconciliation processes through standardization, SQL, and light automation
- Develop scalable controls, monitoring, and documentation that reduce reconciliation risk and manual effort
Required qualifications:
- 7+ years in Revenue Operations, Finance Operations, Financial Analysis, Business Operations, Data Analytics, or related analytical role
- Strong analytical and numerical skills with experience working with large or complex datasets
- Advanced Excel or Google Sheets skills (data manipulation, reconciliation, lookups, pivots, error checking)
- Experience investigating data discrepancies and determining root causes
- Strong attention to detail and ability to manage recurring, deadline-driven processes
- Strong written and verbal communication skills across multiple teams and stakeholders
- Demonstrated ability to work independently, prioritize competing requests, and follow through
Preferred qualifications include SQL and BI tools (Looker), revenue reconciliation/invoicing/billing experience, direct partner/vendor/customer interaction, EdTech or marketplace SaaS background, and process standardization/automation experience.
