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SEON is a fraud prevention and AML compliance platform serving thousands of companies globally, including Revolut, Wise, and Bilt. The company helps reduce fraud by up to 95% and achieve 32x ROI through 900+ real-time, first-party data signals.
You will serve as the Senior Revenue Operations Lead, owning five critical pillars of the revenue engine: Deal Desk, Provisioning, Analytics, Time-Critical Marketing Support, and DealHub (CPQ) Change Management. This is an execution-focused role ideal for someone who enjoys building structure in fast-moving environments, improving operational quality, and leveraging automation and AI to reduce friction across the revenue cycle.
Core responsibilities include:
**Deal Desk**: Serve as the primary point of contact for the sales team on deal structuring, pricing approvals, non-standard terms, and quote-to-close escalations.
**Provisioning**: Manage software and entitlement provisioning to ensure customers receive correct access and licenses promptly after closed-won deals, aligned with contracted terms.
**Analytics**: Analyze pipeline, revenue, go-to-market cycle, and customer journey data to surface insights, identify risk, and support forecasting and sales performance decisions.
**Time-Critical Marketing Support**: Own urgent marketing-driven updates in HubSpot, including campaign, routing, and data changes supporting time-sensitive go-to-market execution.
**DealHub (CPQ) Change Management**: Administer and improve DealHub, including configuration updates, pricing and approval workflow changes, and rollout of process improvements.
You will also cross-train across the broader RevOps function to provide coverage during teammate absences or peak volume periods. Additional responsibilities include identifying and removing manual bottlenecks through automation and AI-enabled workflows, designing scalable pricing approval and contract routing approaches, moving reporting from reactive to predictive and insight-driven decision support, auditing workflows to identify work that can be simplified or delegated to AI agents, acting as a strategic advisor to Sales Leadership on revenue cycle friction points, documenting key processes into clear playbooks and SOPs, and partnering cross-functionally to strengthen handoffs across the customer lifecycle.
You will partner closely with Sales, Finance, Customer Success, Legal, and Marketing to keep core revenue operations running smoothly while identifying opportunities to improve scale, speed, and accuracy.
**Requirements**
Must-Have:
- 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk, ideally in a B2B SaaS environment
- Experience administering a CPQ platform for quoting and order management (DealHub experience a strong plus)
- Experience administering a CRM system, including pipelines, properties, workflows, and reporting (HubSpot experience a strong plus)
- Strong analytical skills and comfort working with pipeline and revenue data to generate insights and support decisions
- Strong understanding of the full quote-to-cash lifecycle, including pricing, approvals, contracting, and provisioning
- Experience working cross-functionally with stakeholders in Sales, Finance, Customer Success, and Legal
- Strong documentation and process design skills, with ability to translate complex workflows into scalable SOPs and playbooks
- Excellent communication, stakeholder management, and operational follow-through
- High attention to detail and strong commitment to data integrity and process quality
- Willingness to step outside core ownership areas to support team coverage and business continuity
Nice-to-Have:
- Experience using AI tools to enrich sales data, automate meeting intelligence, or improve pipeline management and deal hygiene
- Experience with workflow orchestration tools such as Workato, Zapier, or similar automation frameworks
- Experience supporting end-to-end sales processes across new business, renewals, and expansion motions
