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Adapt is building the platform for enterprise AI agents—a central company agent that connects AI models to systems, data, people, and workflows. The company is hiring the first dedicated Revenue Operations owner to build a unified revenue system spanning marketing, sales, pilots, product usage, billing, and customer growth.
You will own the end-to-end revenue architecture and operations, serving as the first demanding user of Adapt's AI capabilities within the revenue function. Your responsibilities include:
**System & Data Architecture**: Design and maintain the full funnel and CRM architecture, including lifecycle definitions, qualification criteria, opportunity structures, and expansion tracking. Establish clear CRM objects, properties, associations, permissions, and workflows that the entire revenue team depends on.
**Routing & Handoffs**: Create and enforce routing rules around fit, intent, assignment, response times, qualification gates, and closed-won handoffs. Ensure smooth transitions between marketing, sales, and customer success.
**Pipeline & Forecasting**: Own opportunity hygiene, forecasting accuracy, pipeline inspection, and decision-ready reporting that revenue leadership can trust and act on.
**Cross-System Integration**: Connect marketing engagement, sales activity, product usage, billing, and customer signals into actionable account and opportunity context using analytics, SQL, APIs, and integrations.
**Automation & Governance**: Build auditable workflows and lightweight internal tools that eliminate repetitive work while preserving ownership, permissions, and human oversight. Bring AI into daily revenue workflows through Adapt, turning strong patterns into governed, repeatable systems.
Success means the company operates from one agreed funnel, one active sales pipeline, trusted definitions, reliable forecasting, and efficient routing—all supported by a system that scales with the business.
