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Osmind is a public benefit corporation advancing psychiatry through technology and services, serving 1,000+ interventional psychiatry practices across the U.S. and supporting life sciences companies developing cutting-edge treatments.
As a Revenue Operations Associate, you will own the revenue architecture across the full customer journey—from initial marketing touch through closed-won deals, onboarding, expansion, and retention. Osmind operates four distinct go-to-market motions: scaled SMB sales, mid-market sales-led with outbound, clinician customer engagement and upsell, and enterprise life sciences. Each has unique pipeline definitions, handoff logic, channels, and conversion metrics. Your core challenge will be keeping these connected and compounding.
You will work in a modern tech stack including HubSpot, Gong, Cargo, Unify, Metabase, Stripe, DocuSign, Arrows, Pylon, and Chameleon. From day one, you'll be expected to extend this stack with AI-native workflows using tools like Claude, Cursor, Cargo, Zapier, and Lovable. A strong candidate can sit in working sessions, understand what the business is trying to accomplish, and translate that into system work that scales.
The role is designed to grow. You will participate in architecture, pricing, and segmentation discussions rather than simply implementing decisions made elsewhere. As your understanding of the business deepens, you'll take on more design work. The team is small, giving you direct access to decision-makers.
In your first six months, success means owning the systems work so dependent teams come to you directly, shipping at least one automation that removes manual work, and developing a clear view of where the revenue engine should evolve next.
