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Salary: CAD 77,000 - 127,000 / annual
Affirm is seeking a Revenue Operations Analyst II to join the Revenue Operations team, which serves as the backbone of the revenue organization. This role focuses on making the top of the funnel predictable, clean, and scalable by designing and optimizing processes, automation, and tooling that govern how leads, contacts, and accounts enter the revenue funnel.
Key responsibilities include:
- Design and optimize top-of-funnel merchant lifecycle processes from marketing touch through contact creation, account readiness, and discovery handoff, emphasizing automation, data quality, and documentation
- Own and define lead routing logic, automation triggers, and lifecycle dependencies; partner with Business Systems for implementation
- Manage cross-functional initiatives end-to-end across Sales, Marketing, Partnerships, Legal, Product, Revenue Ops, Analytics, and other teams
- Support attribution tracking and funnel conversion analysis to surface actionable insights for Marketing and Business Development teams
- Own workflow automations (Slack notifications, cross-tool workflows, process triggers) to improve speed-to-lead and reduce manual work
- Collaborate with Business Systems to improve Salesforce and adjacent GTM tooling for lead and account management efficiency
- Partner with Revenue Enablement to train revenue teams on process and tooling changes
Required qualifications:
- BA/BS or equivalent 4-year degree
- 2+ years of revenue operations, sales operations, or marketing operations experience
- Proficiency in Salesforce (admin experience preferred)
- Familiarity with marketing automation platforms (Pardot, HubSpot)
- Mastery of Excel/Google Sheets and understanding of business intelligence tools
- Proven ability to manage stakeholder relationships in fast-paced environments
- Experience with data analysis, reporting, and funnel performance measurement
Preferred experience includes lead lifecycle management, lead routing tools (RingLead, LeanData), data enrichment tools (Clay, Zoominfo), and lead scoring/attribution frameworks.
