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Awardco is seeking a detail-oriented Revenue Operations Analyst to support the day-to-day execution and operational integrity of the Revenue Operations organization. This role focuses on sales territory execution and data quality while supporting the broader RevOps operating queue.
You will spend approximately 70% of your time on high-volume operational execution and 30% on analytical process improvement. Key responsibilities include:
**Territory & Account Management:** Execute territory and account assignment changes based on established strategies; build and maintain books for new sales hires; process account redistribution from hiring, attrition, promotions, and organizational changes; maintain account ownership and hierarchy information; support territory audits; assist with territory planning analysis and reporting; and document territory changes with accurate records.
**CRM & Data Operations:** Execute day-to-day Salesforce data updates and operational changes; maintain account, opportunity, hierarchy, ownership, and related CRM data; perform recurring data quality audits and resolve identified issues; identify patterns in data quality issues and escalate systemic problems; support data hygiene initiatives and CRM quality control; and ensure operational changes are completed accurately within agreed service levels.
**Revenue Operations Queue:** Manage and prioritize incoming operational requests; resolve standard RevOps requests independently and escalate complex issues; maintain documentation and standard operating procedures; support ad-hoc analysis and operational projects; and partner with Systems, Data Ops, Sales, Finance, and other stakeholders to resolve cross-functional issues.
**Reporting & Analysis:** Support recurring operational reports and analyses; assist with territory, coverage, and seller performance analysis; validate data used in RevOps reporting; and identify trends, anomalies, and opportunities for process improvement.
**Operational Excellence:** Look for opportunities to simplify, standardize, automate, or eliminate recurring manual work, including potential AI and agentic workflows; help establish self-sustaining quality-control checks that prevent recurring data issues; and maintain high standards of accuracy and documentation.
Success is measured by accurate and timely execution of territory and account changes, high-quality CRM and account ownership data, timely resolution of operational requests, reduced recurring data quality issues, reliable execution of new-hire and attrition-related book changes, effective support of RevOps projects and priorities, proactive judgment on when to push back versus implement requests, and identification and implementation of process improvement opportunities.
**Requirements:**
- 2–4 years of experience in Revenue Operations, Sales Operations, Business Operations, Sales Strategy, Analytics, or a related field
- Appetite for cross-functional ownership, strategy, and partnership as demonstrated in previous work experience
- Strong analytical and problem-solving skills
- High attention to detail and strong commitment to data accuracy
- Proven ability to dig into root causes to drive data hygiene
- Comfort working with CRM systems and large datasets in a dynamic environment with imperfect data
- Strong Excel / Google Sheets skills
- Ability to manage multiple requests and prioritize effectively
- Strong written and verbal communication skills
- Collaborative mindset with ability to influence and align diverse stakeholders on operational initiatives
- Ability to work independently while knowing when to escalate issues
- Interest in learning SaaS GTM processes, sales operations, and revenue mechanics
**Preferred Qualifications:**
- Hands-on experience supporting sales territory planning, territory administration, account assignment, or book-of-business management
- Experience with Salesforce, particularly account ownership, hierarchy, opportunity, and data management
- Experience with Tableau, Databricks, and Snowflake
- Experience supporting sales organizations or Revenue Operations teams in a B2B SaaS environment
- Familiarity with sales capacity, coverage, quota, or territory concepts
- Experience performing CRM data audits or data quality analysis
- Experience working with sales operations or GTM analytics
- Familiarity with revenue metrics and SaaS sales terminology
