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Salary: USD 90,000 - 100,000 / annual
Human Interest is a high-growth fintech company on a mission to ensure that people in all lines of work have access to retirement benefits. The company has secured approximately $500 million in funding from top investors including BlackRock, TPG (The Rise Fund), SoftBank, and others.
As a Revenue Enablement Manager, you will design, implement, and manage comprehensive enablement programs that empower Human Interest's GTM Sales teams to work seamlessly, operate efficiently, and drive predictable revenue. This role reports to the Manager, Revenue Enablement (Sales) and is pivotal to scaling the organization for its next phase of significant growth.
Key responsibilities include:
**Content and Program Excellence:** Discover needs and create dynamic internal training content encompassing onboarding, continuing education, and ad hoc requests. Ensure alignment with Revenue organization KPIs in all enablement training initiatives. Strategically select training modalities (instructor-led, eLearning, job aids, manager-directed, asynchronous, microlearning, simulations, or blended approaches) based on learning objectives and target audience. Optimize the Learning Management System (LMS) for robust tracking and reporting. Leverage AI to revolutionize sales enablement by transforming programs into proactive, hyper-personalized, "just-in-time" environments that automate mundane tasks and provide data-driven training insights.
**Impact Measurement & Continuous Improvement:** Evaluate program performance and provide actionable feedback to Sales leaders. Establish clear criteria for successful training completion and conduct robust assessments to measure employee progress. Establish KPIs to measure enablement initiative effectiveness and track impact on sales metrics (win rates, sales cycle length, quota attainment, pipeline velocity). Drive deliverables through completion with firm deadlines and strong stakeholder communication. Proactively communicate with Sales and Enablement leaders to ensure content and programs align with strategic business needs.
**Drive Team Success and Values:** Prioritize collective success by aligning individual contributions with team objectives. Focus on long-term impact rather than short-term solutions. Execute all tasks with meticulous attention to detail, delivering high-quality content with minimal errors. Achieve superior training outcomes, consistently securing 80% or higher in formal trainer performance observations. Foster seamless collaboration with enablement team members. Champion organizational directives by actively supporting company-wide initiatives.
**Strategic Partnership & Cultural Advocacy:** Serve as an impactful collaborator with internal teams and outside vendors on cross-functional deliverables. Partner strategically with Sales leadership and subject matter experts to review training materials, identify knowledge gaps, and create a robust library of role and sales-specific onboarding and continuing education content. Align with internal teams on sales decks, battlecards, competitor analyses, sales lifecycle, sales methodologies (Challenger Sale, MEDDIC, Solution Selling), B2B sales best practices, and demo assets.
You will cement the enablement culture by demonstrating the inherent value of the enablement function beyond LMS and content. Deliver top-tier training assets that deeply engage sales professionals and yield top-tier feedback. Strategically increase efficiency by identifying areas for process improvement and collaborating with stakeholders to optimize policies, processes, and procedures.
**Requirements:**
- 3+ years of progressive experience in sales-focused training content design, education, or related Learning and Development position, ideally within a SaaS environment
- Comprehensive understanding of SaaS business motions and the customer lifecycle
- Exceptional verbal and written communication skills, enabling you to influence, communicate thoughtfully, and partner effectively with cross-functional teams
- Meticulous attention to detail coupled with strong project management skills, ensuring high-quality, polished curriculum, content, and training deliverables
- Proactive self-starter with entrepreneurial spirit, eager to identify innovative learning solutions and drive impactful enablement initiatives in fast-paced environments with changing requirements
- Well-versed in problem identification, needs and learner analysis, educational strategies, curriculum design and requirements scoping, adult learning theory, implementation strategies, and effective evaluation and feedback methods
- Background in education with corporate, startup, or SaaS experience preferred
- Familiarity with learning management systems (LMS) such as Docebo, content authoring tools like Articulate 360, and leveraging AI and cutting-edge technology into learning experiences is a plus