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MITO AI, a 240-person creative agency based in Budapest, is seeking a Resource Manager to orchestrate internal and external creative capabilities across a team of 30-40 professionals. This role sits at the intersection of project delivery and team coordination, requiring someone who can manage competing demands, resolve resource conflicts, and maintain predictable delivery quality.
Key responsibilities include:
- Coordinating creative capabilities in collaboration with the Client Service team
- Providing real-time visibility into project statuses, pipelines, and resource needs
- Managing resource conflicts and resolving competing priorities
- Proactively identifying timing, priority, and quality issues before they escalate
- Conducting daily syncs with Client Service and Capabilities teams
- Managing resource planning through tools like Scoro to ensure smooth delivery
- Reporting on organizational utilization and productivity metrics
The ideal candidate brings at least 3 years of client service experience (Account or Project Manager) in a creative agency, with previous Traffic/Resource Manager experience being a significant plus. You must be fluent in Hungarian and have solid English proficiency (written and spoken). You should understand creative workflows—design, tech, and copywriting—and know realistic timelines for different types of work.
Key traits: exceptional communication and interpersonal skills, proactive problem-solving, strong organizational abilities, and the ability to build relationships across teams. You'll work in a hybrid model from MITO's downtown Budapest office, with flexibility to work remotely or from abroad as needed. The company offers a modern office environment, flexible benefits, continuous learning opportunities, and a dog-friendly, community-focused culture.
