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Prolific is a human data infrastructure platform trusted by tens of thousands of researchers from top universities and companies globally. The platform connects researchers with a global pool of participants to collect high-quality, ethically sourced human behavioral data—data that is foundational to developing more accurate and aligned AI systems.
As a Research Consultant on the Managed Services team, you will deliver white-glove, consultative support for customers running complex, high-impact research projects. You'll act as a trusted research advisor, guiding customers through the entire research lifecycle: from initial consultation and study design through data collection, quality assurance, analysis, and reporting.
You will own multiple research engagements simultaneously, combining deep research expertise with a customer-first approach. Your responsibilities include understanding customer objectives and recommending appropriate methodologies and sampling strategies; designing and building studies using Qualtrics and Prolific; conducting quantitative analysis and translating findings into actionable recommendations; and leading consultative conversations to solve complex research challenges and manage expectations.
You'll work cross-functionally with Sales, Customer Success, Product, and Supply teams to support new opportunities, overcome delivery challenges, and help scale Prolific's Managed Services offering. This is a hands-on, client-facing role where your research expertise directly shapes customer outcomes and contributes to advancing AI innovation through high-quality human data.
REQUIREMENTS:
- Strong experience designing and delivering complex research projects, ideally within a research consultancy, managed services team, market research agency, or industry research function
- Proven experience advising customers on research methodology, study design, and sampling strategies, with confidence to lead consultative conversations
- Strong quantitative research and analytical skills, including statistical analysis and ability to translate research data into actionable insights
- Experience managing multiple client-facing research projects simultaneously, balancing priorities, timelines, and customer expectations
- Familiarity with research platforms, particularly Qualtrics, and analytical tools such as R, Python, SPSS, or similar
- Excellent communication and stakeholder management skills, with a collaborative, solutions-focused approach
NICE TO HAVE:
- Strong academic research background, including a PhD or equivalent research experience
- Experience delivering research across both academic and commercial environments
- Experience with qualitative research or developing scalable research processes and best practices
