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Quince is a Series D-backed direct-to-consumer retailer founded in 2018, disrupting retail by offering high-quality essentials at low prices through sustainable, fair manufacturing. The company uses AI, analytics, and automation to optimize operations while maintaining rigorous quality standards.
As QC Manager for Furniture, you will lead quality assurance operations for Quince's furniture product line, working primarily with suppliers in Indonesia and across the global supply chain. You will be responsible for embedding quality checkpoints early in the production process and ensuring compliance throughout manufacturing.
Key responsibilities include:
- Collaborating with Quality Assurance, Sourcing, Merchandising, and suppliers to establish quality standards and best practices
- Conducting supplier quality and compliance assessments, guiding suppliers on improvements
- Interpreting in-process and analytical data to make quality evaluations and recommend corrective actions
- Performing on-site QC supervision and troubleshooting at supplier facilities
- Conducting regular inspections and audits to identify and address quality issues
- Managing quality-related customer complaints and coordinating resolutions with suppliers
- Monitoring returns and quality communications to drive continuous improvement
- Ensuring product quality meets Quince's high standards while maintaining cost efficiency
This role requires strong supplier relationship management, quality engineering expertise, and the ability to work cross-functionally with internal teams. You will be a key driver of Quince's commitment to exceptional craftsmanship and sustainable production.
