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Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers like Meta, Uber, H&M, and Microsoft. This Project Operations Specialist role focuses on delivering successful implementations of Adyen for Platforms (AfP), a solution enabling marketplaces and platforms to onboard users, process payments, and manage payouts.
You will manage customer implementation projects end-to-end, from onboarding through go-live. Key responsibilities include coordinating implementation activities and timelines across internal and external stakeholders, partnering with customer technical teams to ensure smooth rollouts, and guiding customers through implementation best practices and key decisions. You'll independently lead customer meetings, identify and resolve operational blockers, and support handovers into business-as-usual operations post-launch.
This is a hands-on, execution-focused role with emphasis on learning and development. You'll build expertise in project delivery, stakeholder management, operational processes, and Adyen's products while progressively taking ownership of more complex projects. You'll also share operational insights to improve project delivery and customer experience.
The ideal candidate has 2+ years of experience managing complex projects in technical environments, with comfort coordinating multiple stakeholders. Experience in payments, API-first SaaS, third-party integrations, or technical data flows is valued. You are highly organized, detail-oriented, and communicate clearly with both customers and internal teams. You thrive in fast-paced environments, take ownership proactively, and work effectively across international and cross-functional teams. Fluency in English plus French, Spanish, or Italian is required. Willingness to travel domestically and internationally is expected.
