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Lilt is seeking a Project Manager for Life Sciences EMEA to orchestrate complex production workflows for enterprise customers. You will manage end-to-end project delivery across translation, QA, DTP, multimedia, and linguistic sign-off, ensuring all work meets customer SLAs and production KPIs.
Key responsibilities include direct customer engagement to clarify requirements and provide status updates; coordinating with internal engineering and linguistic teams to resolve bottlenecks; owning internal and external communication; identifying and mitigating risks; delegating administrative work; and controlling project budgets. You will establish feasible deadlines, manage multiple high-priority tasks simultaneously, and ensure strict adherence to Production SOPs and best practices.
You will manage the complete project workflow including file analysis, quality assurance at the project level, system administration and data entry, invoicing and payments, and monitoring of linguistic assets (TM, style guides, reference materials). Additional duties include training supporting resources on production processes, developing and maintaining process documentation, escalating quality complaints, raising customer support tickets, and performing linguist sourcing from vendor databases.
The role requires demonstrated experience working with AI agents and tools in daily workflows—whether using agentic tools, prompting/configuring them, or building simple automations. You must be able to quickly learn and adopt new AI-powered tools and workflows as part of day-to-day production work.
Required: 2–5+ years managing large-scale complex production for Life Sciences customers; proven customer-facing experience; excellent internal communication skills with fast responsiveness; solid organizational skills with meticulous attention to detail; ability to meet deadlines under pressure. Preferred: Bachelor's or Master's degree in Languages, Translation, or Linguistics.
