SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Hydrolix is seeking a Program Manager to embed within the Site Reliability Engineering organization, reporting directly to the Head of SRE. This role owns coordination, process, and delivery across SRE's key programs including incident management, feature readiness, cross-functional intake, and operational health. The SRE team is globally distributed and fast-moving, requiring someone who can bring structure without bureaucracy and work effectively alongside engineers.
Key responsibilities include tracking and driving delivery across multiple SRE programs and workstreams with clear milestone visibility and risk management. You will lead cross-functional coordination between SRE and adjacent teams, managing intake, surfacing dependencies, and ensuring commitments are tracked. The role owns SRE process discipline including incident management cadence, post-incident review quality and completion, on-call health metrics, and program-level reporting.
You will drive feature readiness and release coordination, working with SRE, Engineering, and Product teams to define go-live criteria and structured handoff processes. The position requires identifying process gaps within the SRE organization and designing solutions that work for a globally distributed team. You'll maintain comprehensive program documentation including project plans, runbooks, retrospectives, and post-implementation reviews, while keeping stakeholders and leadership informed through clear status reporting and risk tracking.
Required qualifications include 5+ years of Technical Program Management experience in a SaaS or technology company (7+ years if from a traditional PM background). Startup experience is a strong plus. You should have experience working in or alongside an SRE, Platform Engineering, or DevOps organization, with familiarity with incident lifecycle, SLOs, on-call operations, and release pipelines. Strong communication and facilitation skills are essential, with a proven track record of driving alignment across engineering, product, and customer-facing teams across multiple time zones. You must be able to earn trust with technical stakeholders and ask the right questions to reach clarity without needing to write code. Demonstrated ability to take undefined problems, structure them, and turn them into repeatable processes is critical. You should be proactive on risk, spotting issues early and driving them to resolution, and confident in influencing without direct authority.
