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Promise is a pioneering film and TV studio leveraging generative AI to reimagine entertainment storytelling. The company brings together visionary storytellers and GenAI creators with cutting-edge tools and proprietary workflows to build a dynamic slate of original and licensed projects.
MUSE is Promise's studio operating system—the platform that live productions run on. It spans product, pipeline, and infrastructure layers.
As Program Manager for MUSE, you will lead end-to-end execution of this foundational program across all three areas. You own planning, dependency and risk management, decision tracking, and the operating rhythm that keeps engineering, pipeline, infrastructure, and production aligned. Product sets priorities; you own the plan that delivers them with clear owners, milestones, and dates.
You serve as the bridge between product and production—the product voice in production and the production voice in product. You lead MUSE adoption on live productions and bring production needs back to product as clear, well-formed requests ready for decision. This is the founding program role, and you will establish how the studio plans and delivers software.
Key responsibilities include:
- Own end-to-end execution of the MUSE program: scope, milestones, schedule, and delivery across product, pipeline, and infrastructure.
- Serve as primary point of contact between product and production leads, coordinators, and artists; lead rollout of MUSE on each production from onboarding through delivery.
- Establish and run the program's operating rhythm (planning cycles, program reviews, retrospectives); maintain the program plan and decision record as the single source of truth.
- Identify, track, and mitigate risks and cross-team dependencies tied to the production calendar; escalate with clear options and recommendations.
- Partner with product and engineering to translate priorities into executable plans with explicit capacity, sequencing, and dependencies.
- Coordinate integrations and releases against the production calendar; manage intake for the product organization so feedback and requests arrive complete and ready for decision.
- Lead infrastructure programs supporting MUSE and productions (access, environments, storage, compute, security, vendor services).
- Communicate status, risks, and decisions to leadership and stakeholders with concise weekly updates.
- Apply AI tooling across program operations and continuously improve how the program runs.
REQUIREMENTS:
- 5+ years of program or project management experience in film, episodic, games, or software, with a record of delivering complex, cross-functional programs on schedule.
- Working knowledge of production pipelines and tracking systems (AYON, ShotGrid, ftrack, or equivalent) and the language of VFX and post.
- Familiarity with studio infrastructure fundamentals (access management, storage, compute, networking, vendor services), with sound judgment on when to escalate.
- Proven ability to run planning cadence, decision tracking, and dependency management across engineering and production teams.
- Technical fluency to follow engineering and pipeline discussions and ask the right questions.
- Excellent written and verbal communication, with the ability to tailor status, risk, and technical constraints to the audience.
- Daily, hands-on use of AI tools in your own work.
- Discretion and comfort working with confidential material under NDA.
- Based in Los Angeles and available on-site.
PREFERRED:
- Experience introducing new software into a live production environment.
- Experience with generative AI production workflows.
- Background spanning both production and software delivery.
