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Salary: CAD 114,000 - 120,500 / annual
Instacart is seeking a Program Manager for Contingent Workforce to build and mature governance, policy, and program infrastructure around their growing external workforce. The role sits at the intersection of vendor management, workforce planning, and risk, reporting to the Head of Talent and collaborating closely with Finance, Legal, Accounting, and IT.
In the first year, you will transform a newly launched MSP/VMS platform (Beeline + Monument) into a fully governed, scalable program. Key deliverables include: establishing governance frameworks and standard operating procedures; managing the approved supplier network and owning onboarding/offboarding to ensure compliance with rate, classification, and worker frameworks; developing worker classification and tenure management policies that are SOX audit-ready; driving organizational adoption through communications and enablement; and building a roadmap for international expansion via centralized EOR and platform enhancements.
You'll be the primary Instacart point of contact for Monument (MSP) and Beeline (VMS), ensuring every supplier operates within established compliance and classification frameworks. This is a program-building role in an ambiguous, fast-moving environment where you'll write the playbook as you execute it.
Required: 7+ years in program management, operations, or workforce management with a track record of building programs from scratch. Experience managing vendor/supplier relationships in staffing, MSP, or VMS contexts. Strong process development and cross-functional alignment skills across Finance, Legal, HR, and business stakeholders. Exceptional communication and executive-level influencing abilities.
Preferred: Experience with contingent workforce platforms (Beeline, SAP Fieldglass, Workday), employment law or SOX compliance knowledge, HR/People Ops background, or international workforce program experience.
