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Zscaler is seeking a Professional Services Consultant to join its Professional Services team in Bangalore. This hybrid role reports to the Sr Manager, Professional Services, SecOps and focuses on delivering enterprise security solutions to customers.
You will serve as a trusted technical advisor for enterprise customers, helping design, deploy, and optimize security solutions across complex network and security environments. Your responsibilities include owning the full customer engagement lifecycle—from discovery and assessment through solution design, deployment, optimization, and knowledge transfer. You will assess customer security and network environments to identify gaps, recommend improvements, and implement best-practice solutions. You'll support customers in strengthening security operations capabilities, including visibility, access control, threat prevention, incident response readiness, and policy enforcement.
You will work with customer stakeholders to plan and execute migrations, integrations, and operational improvements, partnering with internal teams, sales, and cross-functional stakeholders to deliver successful services engagements and drive customer outcomes.
Zscaler's Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications. The company is distributed across 160+ public exchanges globally and is the world's largest in-line cloud security platform. The company emphasizes a culture of ownership, collaboration, trust through outcomes, and challenge-driven feedback.
REQUIREMENTS:
- 5–8+ years of experience in customer-facing technical roles such as Professional Services, Security Consulting, Network Consulting, Technical Account Management, SOC, or Security Operations
- Strong hands-on experience in security and networking technologies within large or complex enterprise environments
- Experience deploying or supporting enterprise security solutions across cloud, hybrid, and on-prem environments
- Ability to lead workshops, perform technical discovery, and communicate recommendations clearly to both technical and non-technical audiences
- Strong troubleshooting, problem-solving, and customer engagement skills
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows
PREFERRED QUALIFICATIONS:
- Experience with SecOps tooling such as SIEM, SOAR, EDR, SASE, or Zero Trust platforms
- Exposure to cloud security in AWS, Azure, or GCP
- Understanding of modern threats, including risks related to AI-enabled workflows, data protection, and API security
