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Salary: USD 65,000 - 75,000 / annual
Camp is a family experience company operating a network of shop/play hybrid locations across the US, where families come to play, explore, and create memories through rotating themed experiences. The Production Operations Coordinator role serves as the organizational backbone of the Production department, reporting to the Director of Production Operations.
In this position, you will own the systems, project calendars, and communication workflows that enable seamless management of multiple simultaneous projects. Key responsibilities include:
**System Ownership & Administration:**
Manage and optimize Monday.com architecture, including the All Projects Tracker, individual project boards, portfolio dashboards, automations, and two-way board syncs. Maintain the master principal calendar across all shows and projects, tracking load-in/load-out windows, milestone dates, and recurring touchpoints. Build, maintain, and version-control SOPs, show ops manuals, and standardized documentation templates. Establish Google Drive folder hierarchy, naming conventions, and file governance across all live and upcoming projects. Track project budgets and vendor payment workflows in partnership with the Director, including coordination with Bill.com. Oversee operational support across diverse initiatives: show flips, new store openings, brand partnerships, in-store activations, programming, and store operations.
**Cross-Project Visibility & Team Coordination:**
Collaborate with creative and fabrication partners to keep timeline dates synced and accurate. Monitor deliverables, dependencies, and deadlines across simultaneous phases (concept, design, build, live). Facilitate weekly internal production meetings by preparing agendas, documenting notes, and driving follow-up items. Flag bottlenecks early to mitigate portfolio risks and proactively chase down open action items across teams. Serve as the primary, reliable point of contact for real-time project status and reporting.
**Required Qualifications:**
3+ years of experience in project or production operations within experiential marketing, live entertainment, events, or brand activations. Advanced proficiency in Monday.com or equivalent PM software, including custom board design, automations, and dashboard creation from scratch. Demonstrated capability in operational systems design and creating repeatable processes for cross-functional teams. Strong written communication skills with experience writing clear, user-friendly SOPs.
**Ideal Mindset:**
Calm and adaptable when managing competing priorities and simultaneous project deadlines. Trusted to handle confidential project and financial information with discretion. The role is desk-based but requires occasional travel for on-site production, project walkthroughs, and venue coordination.
