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Salary: USD 152,000 - 202,000 / annual
Datadog's Product Solutions Architecture (PSA) team seeks a Product Solutions Architect specializing in Cloud Cost Management (CCM). You will serve as a domain expert and technical multiplier, partnering with Field teams and customers on complex cloud cost optimization use cases across pre- and post-sales engagements.
In this role, you will act as the in-house subject matter expert for Datadog's Cloud Cost Management products, including cost visibility across AWS, Azure, and GCP; Kubernetes and container cost allocation; custom and SaaS cost ingestion; budgets; anomaly detection; and cost optimization recommendations. You will provide architectural guidance on capacity planning, comparing cloud service cost models, and balancing performance versus cost trade-offs across different cloud environments.
Key responsibilities include:
- Guiding customers on tokenomics and AI cost attribution across providers (Anthropic, OpenAI, AWS Bedrock, Google Gemini, Vertex AI, GitHub Copilot), helping teams map API keys, models, and usage to teams and business units using Tag Pipelines
- Helping enterprise clients track real-time AI spend changes, set up cost anomaly monitoring, and connect token usage back to business outcomes and unit economics
- Partnering with Field teams to provide hands-on technical and architectural guidance to enterprise customers adopting CCM, including designing tagging and cost allocation strategies, showback and chargeback models, and cost reporting
- Creating high-impact technical collateral, including reference architectures, technical guides, blog articles, and documentation to enable Field teams and the broader customer community
- Acting as a trusted advisor to Product Management by delivering actionable feedback informed by real-world field experience, helping shape the roadmap for cost allocation, multi-cloud cost visibility, token usage, optimization workflows, and FinOps integrations
You will operate in a hybrid workplace with offices in Boston, Denver, New York, and San Francisco, with up to 40% travel to customer sites.
QUALIFICATIONS:
- Strong engineering foundation with hands-on experience managing, allocating, or optimizing cloud spend, or building FinOps programs and internal cost tooling in production environments at large scale
- Familiarity with cloud infrastructure and core observability concepts (tracing, metrics, logging) and understanding of how compute, storage, networking, and container platforms (including Kubernetes) translate into cloud bills
- Deep understanding of cost models, performance characteristics, and capacity planning across various cloud services and managed platforms
- Experience with languages such as Python and/or SQL, and familiarity with querying and modeling large billing datasets, tagging strategies, and infrastructure-as-code
- Comfortable operating in rapidly evolving, ambiguous technical domains
- Ability to build deep context across teams and translate it into reusable, scalable solutions
- Ownership mentality from problem definition through implementation and measurable outcomes
- Highly detail-oriented, particularly when working on architectures and customer-facing technical assets
- Strong listening and consultative skills with experience supporting customers across engineering, FinOps, and finance stakeholders, including in high-stakes situations (cost spikes, budget overruns, commitment planning)
- Capability of utilizing AI tooling and scaling it
- Able to sit up to 4 hours and travel via auto, train, or air up to 40% of the time
BONUS:
- 5+ years experience as a Solutions Architect, Sales Engineer, or FinOps practitioner supporting cloud cost management, FinOps, or cloud financial optimization tools (Cloudability, CloudHealth, Vantage, Kubecost, AWS Cost Explorer, Azure Cost Management, GCP Billing)
- Experience using Datadog and/or other observability tools in SRE, DevOps, or platform engineering capacity, particularly owning cloud cost accountability or building internal cost reporting and automation
- Familiarity with FinOps Foundation practices and commitment management (Savings Plans, Reserved Instances, committed use discounts)
- FinOps Certified Practitioner certification
