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Fever is the world's leading tech platform for culture and live entertainment, operating in 55+ countries with 300+ million monthly users. The company partners with major brands like Netflix, F.C. Barcelona, and Primavera Sound to democratize access to cultural experiences.
You'll join the Marketplace Operations Team, responsible for keeping Fever's ticketing and distribution infrastructure running smoothly. Your core responsibilities include:
**Back Office Management**: Create, configure, monitor, and maintain experiences across internal and external ticketing and distribution platforms. You'll ensure all systems are properly set up and performing optimally.
**Operational Monitoring**: Conduct daily checks of published experiences to verify correct setup, performance, and smooth operation. Proactively identify and escalate issues before they impact users.
**Cross-Team Coordination**: Collaborate daily with Project Management, Product, QA, Marketing, Finance, and other stakeholders. You'll support back-office configuration, coordinate experience launches, and continuously improve internal processes.
**API Integration Maintenance**: Oversee the day-to-day performance of external partner API integrations. Identify issues proactively, coordinate fixes with technical teams and partners, and ensure seamless operational continuity for live experiences.
**Team Alignment & Reporting**: Participate in weekly meetings with internal teams to align priorities, report operational issues, and maintain marketplace operations continuity.
This role sits at the intersection of product, operations, and technical coordination—ideal for someone who thrives in fast-paced, cross-functional environments and enjoys solving operational challenges at scale.
