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Salary: USD 118,000 - 160,000 / annual
Habitat Health is a healthcare company that empowers older adults through the Program of All-Inclusive Care for the Elderly (PACE), providing comprehensive medical care alongside support for daily needs such as meals, transportation, and in-home assistance. The company is backed by leading investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures, and is in a period of significant growth.
The Product Operations Associate role is a broad, high-impact position on the Product team focused on using AI, technology, and disciplined workflow design to turn how the company works into scalable, measurable capability. This is a high-trust, high-exposure seat close to how the company runs, working directly with product, engineering, data, and functional owners across clinical, operational, enrollment, and enterprise teams.
Key responsibilities include:
**Turning ambiguity into working systems:** Jump into whatever the product team needs most—research, analysis, process mapping, AI deployment, documentation, coordination, or quick prototypes—and bring structure to fast-moving, multi-stakeholder work. Break big fuzzy asks from stakeholders into clear, actionable plans and keep relevant people aligned as things move. Hunt down manual, repetitive, or error-prone processes and eliminate them using off-the-shelf tools, no-code builders, light scripting, AI, or clean specs handed to engineering. Use AI productivity tools (Claude, ChatGPT, etc.) as a daily default to accelerate drafting, analysis, and operational workflows. Work with Product, Technical, and functional leads to build systems and reporting—templates, dashboards, checklists, simple integrations—that make good work repeatable.
**Getting results on the ground:** Travel to Habitat centers to see how work really happens, build trust with front-line teams, and become the face of tools and workflows rolled out. Support adoption end-to-end: onboarding, training, follow-through, and iteration until something is actually used, not just launched. Chase measurable outcomes—adoption, throughput, cycle time, quality, administrative burden—and let data drive what you do next.
The company values horsepower, curiosity, and ownership over specific background. If you're the kind of person who sees a manual, repetitive process and can't help but fix it, you'll fit here. The role involves a mix of analytical work, hands-on problem-solving, and field engagement.
Start date: November 2, 2026.
**Requirements:** The posting does not explicitly state formal requirements such as years of experience, required education, or specific certifications. The role emphasizes traits and capabilities: strong problem-solving and analytical ability, comfort with ambiguity, ownership mentality, curiosity, ability to work across teams, and comfort with AI tools. Travel to Habitat centers is expected.
