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Product Lead, Payments

Rippling - San Francisco, CA, United States - Hybrid - posted 2026-09-10

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Rippling is seeking a Product Lead to own the payments experience and orchestration platform. You will decide how money moves, where it moves, and how fast it moves at Rippling. Your scope includes payment methods, funding and payout options, flows of funds, routing, new countries and rails, payment speed, and the economics of payments products. Rippling's payments platform moves billions of dollars across countries, currencies, bank accounts, and payment rails to pay millions of workers each week. The company's licensed global payments infrastructure provides flexible and reliable ways to get people and businesses paid correctly and on time. Key responsibilities include: - Build a simple, consistent payment-method experience across Rippling, including bank-account setup, validation, verification, eligibility, funding methods, readiness, history, and controls. - Evolve Rippling's routing architecture to support more flexible money flows, multiple routes and FX providers, real-time payments, changing settlement timelines, and new product use cases without bespoke integrations. - Define and launch flows of funds for new countries, licensed entities, financial products, and banking partners. - Make money move faster by enabling accelerated and instant payment experiences across Rippling products. - Build the foundation for agentic payments by making payment methods, routing options, lifecycle state, and available actions machine-readable. Enable Rippling AI to answer payment questions, identify and explain issues, recommend resolutions, and safely take action within defined controls. - Use AI to make Rippling's payments network more intelligent, including anticipating funding and payout issues, optimizing routes across speed, cost, and reliability, and automating operational decisions. - Manage the economics of money movement by owning the payments P&L, including FX, transaction fees, routing costs, and float income. - Partner deeply with Engineering and Design on technical details of data models, lifecycle state, routing logic, APIs, and customer workflows. - Work cross-functionally with Treasury, Finance, Legal, Compliance, Risk, Operations, Support, and product leaders across Rippling. This is a high-ownership role for a product leader who can move fluidly between customer experience and technical architecture, turning complex tradeoffs across speed, reliability, risk, regulation, and economics into simple products and durable platform abstractions. REQUIREMENTS: - 5+ years of product management, product lead, or founding experience - Demonstrated success owning technically complex platform products or shared infrastructure - Strong systems thinking across data models, states, rules, permissions, exceptions, integrations, and operational processes - Excellent product judgment with ability to connect deep infrastructure work to simple, intuitive customer experiences - Technical fluency and curiosity; comfortable working closely with engineers, reading technical specifications, understanding APIs and system architecture, and interrogating how workflows behave end to end - Strong analytical and problem-solving skills and ability to hold complicated concepts in your head at once - Track record of translating ambiguous, cross-functional problems into clear strategy, product requirements, and shipped outcomes - Experience with payments, fintech, treasury, banking infrastructure, risk, or other regulated financial systems is strongly preferred - Strong alignment with Rippling's leadership principles, particularly "Push the limits of possible," "Challenge each other directly," and "Go and see"

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