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Salary: USD 87,188 - 114,434 / annual
Oscar Health is seeking a Process Management Associate to join the Network Operations Team, reporting to the Director of Process Improvement. The role focuses on analyzing, optimizing, and improving business processes across the organization.
Key responsibilities include conducting comprehensive analysis of existing business processes through process mapping and data collection; collaborating with cross-functional stakeholders to gather requirements and define improvement objectives; developing and implementing process improvement strategies including documentation, standard operating procedures, and workflow diagrams; applying process management methodologies such as Lean Six Sigma to identify bottlenecks and inefficiencies; facilitating process improvement workshops and meetings; leading or participating in process improvement projects; monitoring process performance using metrics and tools; preparing reports and recommendations for management; and collaborating with Technology, Product, and Engineering teams to identify automation opportunities.
The ideal candidate holds a bachelor's degree or has 3+ years of equivalent experience, with 3+ years in process management or process improvement roles. Required skills include 2+ years using process management methodologies (Lean Six Sigma, BPMN, or similar) and 2+ years of end-to-end process management and mapping experience. Bonus qualifications include 2+ years with data tools (Excel, SQL, Python), a degree in Engineering or Business Administration, and Lean Six Sigma Green Belt certification or higher.
This is a fully remote position open to candidates residing in Atlanta, Georgia. The company notes that future work models may evolve to include hybrid presence at the Atlanta hub office. Oscar Health is a technology-driven health insurance company founded in 2012, focused on member-centric service and innovation.
