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Upway is the leading platform selling refurbished e-bikes in Europe and the US, on a mission to make electric mobility accessible to everyone. As People Operations & Office Manager, you will own the people operations and office backbone of the DACH organization, based in Berlin.
You will manage payroll preparation in coordination with the accountant and payroll provider, including tracking working hours, sick leave, and vacation, and verifying payslips. You will draft and manage employment contracts, amendments, and certificates; run full onboarding and offboarding processes covering paperwork, equipment provisioning, and system access.
You will ensure compliance with German occupational health and safety requirements, maintain employee records, and ensure adherence to German labour law and internal HR policies. You will serve as the first point of contact for warehouse staff and operations in Berlin on people-related matters.
Office management responsibilities include managing office services and supplies (including work clothes), owning relationships with service providers, handling mail and document filing, and managing the office budget. You will identify gaps in HR and office processes and implement improvements to support team scaling.
This role requires working closely with the GM DACH and external partners (accountant, payroll provider, service providers). You will thrive in a fast-paced environment, managing reliable processes autonomously with exceptional organization and attention to detail.
REQUIREMENTS:
- 3+ years of experience in HR administration, people operations, or office management, ideally in a startup or scale-up
- Hands-on experience with German payroll preparation and coordination with external payroll accountant
- Experience with employment contracts
- Exceptional organization, attention to detail, and discretion with confidential information
- Solution-driven service orientation with genuine drive to make colleagues' work easier
- Familiarity with HR tools (e.g., Personio) and strong Google Workspace/Excel skills
- Fluent German and very good English (written and spoken)
