SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
myTomorrows is a global healthtech company that breaks down barriers for patients seeking treatment options by connecting patients, healthcare professionals, trial sites, patient advocacy groups, and BioPharma companies. The company has developed an AI-powered platform that simplifies access to drugs in development and provides clinical trial patient recruitment, Expanded Access Program management, and Real-World Data collection services. With operations spanning 134 countries, myTomorrows has supported over 17,000 patients, 3,000 physicians, and 350 sites, earning trust from 60+ BioPharma companies.
As a Patient Navigator, you will be the frontline support for patients and caregivers seeking pre-approval treatment access. Your responsibilities include communicating with patients via phone and email to respond to access requests, capturing medical data in the internal platform, and using the company's AI tool to search global trial databases for relevant pre-approval options. You will pre-screen patients for specific clinical trials, engage with patients to expand the Medical Community and raise awareness about the myTomorrows platform, and proactively identify trends and opportunities in daily operations. You will achieve and maintain high patient satisfaction while contributing to improvements in patient recruitment and pre-screening processes and strategies.
This role is ideal for someone passionate about patient advocacy and healthcare access who thrives in a fast-paced, mission-driven environment. You will work with a multicultural team and directly impact thousands of patients seeking life-changing treatment options.
REQUIREMENTS:
- Education: Bachelor's degree in life sciences, healthcare, or related fields
- Experience: 2-5+ years in patient navigation, clinical research, or healthcare communication roles; experience with patient care in clinical settings and knowledge of clinical trials and expanded access preferred
- Skills: Strong communication and interpersonal abilities; ability to explain complex medical information in simple terms; excellent verbal and written English; proficiency in CRM and healthcare databases; literacy in Microsoft Office and web-based tools; ability to prioritize multiple commitments while maintaining quality; proactivity and ability to work unsupervised; patient-centric mindset with empathy; attention to detail for accurate data recording; ability to build trust and manage confidential information; team player in multicultural environments
- Certifications: Good Clinical Practice certification or healthcare-related certifications (e.g., Certified Patient Navigator) are a plus
