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Glean is seeking a Partner SE Deployment Manager to build and operationalize the partner services motion that helps qualified partners deliver successful customer outcomes with Glean's Work AI platform. This is a hands-on working-lead role within Partnerships reporting to the Manager, Partner Solutions Engineering.
You will design the partner services operating model, including engagement paths, roles and responsibilities, governance, quality controls, escalation mechanisms, and feedback loops. You'll establish a practical maturity path that helps partners progress from initial preparation to guided delivery and ultimately independent customer delivery.
Key responsibilities include working directly with partners and customer-facing teams to develop delivery capability through real engagements, enablement, coaching, and reusable playbooks. You will define how Glean, the partner, and the customer share accountability across implementation, adoption, outcomes, and ongoing support. You'll create a thoughtful approach for selecting, segmenting, and matching services partners to customer opportunities based on capability, customer needs, and delivery risk.
The role is remote in the United States with travel of up to 25% and flexibility to work with global partners. You'll stay close to real customer and partner engagements as the motion matures, balancing strategic operating model design with hands-on execution and partner enablement.
