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Checkout.com is a global fintech payments platform processing over 10 billion transactions yearly for more than one billion shoppers. The company powers checkout experiences for major brands including eBay, Spotify, Klarna, Uber, and Sony, with 20 offices across six continents and London as headquarters.
The Partner Engagements Manager, Compliance Strategy will lead Checkout's external-facing compliance strategy across banking, scheme, and other strategic partner relationships. This role combines strategic ownership, senior stakeholder management, and hands-on delivery.
Key responsibilities include:
- Owning the compliance strategy partner-engagement portfolio, prioritizing work across banking partners, schemes, and strategic external stakeholders
- Establishing and continuously improving the operating model for partner engagements, including governance, roles, responsibilities, service standards, evidence expectations, and escalation routes
- Leading annual KYC/AML partner compliance reviews, partner onboarding, complex RFIs, and material external engagements from planning through closure
- Acting as a senior compliance representative in partner meetings, providing high-level input on Checkout's compliance framework, risk management approach, policies, controls, and governance
- Providing oversight and challenge to response packs, control narratives, policy summaries, presentations, and supporting evidence
- Leading compliance support for scheme, product-launch, and geographic-expansion initiatives
- Translating partner feedback, requests, and emerging expectations into strategic recommendations and roadmap priorities
- Building strong working relationships across Compliance, Legal, Risk, Product, Operations, Commercial, Finance, Technology, and regional teams
- Maintaining clear governance over engagement risks, issues, decisions, and action plans
- Producing concise updates for compliance leadership, senior management, and governance committees
- Coaching, developing, and setting clear expectations for Senior Analyst(s)
- Creating and implementing a high-quality, scalable, and collaborative partner-engagement framework
- Identifying opportunities to use better data, tooling, workflow design, and documentation to improve response quality and resilience
- Representing Compliance Strategy in cross-functional strategic initiatives
Checkout operates a hybrid working model with three days per week in the office to support collaboration and connection.
REQUIREMENTS:
- Typically 3–5 years of experience in a similar role within compliance, regulatory compliance, risk, audit, legal, or a related function in payments, fintech, banking, or another regulated financial-services environment
- Demonstrable experience leading external partner, banking, scheme, audit, regulatory, or due-diligence engagements
- Experience translating regulatory or partner expectations into practical requirements, delivery plans, governance, and measurable improvements
- Experience leading complex, cross-functional workstreams with multiple stakeholders, dependencies, and deadlines
- Experience coaching or managing people, setting priorities, giving feedback, and creating clarity in a fast-moving environment
- Strong understanding of the payments ecosystem and compliance expectations relevant to banking partners, payment schemes, and regulated financial institutions
- Working knowledge of relevant compliance domains such as AML/CTF, sanctions, KYC/CDD/EDD, licensing, safeguarding, operational resilience, regulatory change, or control assurance
- Excellent written and verbal communication, including the ability to present complex issues, defend recommendations, and influence senior stakeholders
- Strong judgement and confidence to challenge constructively, distinguish material from non-material issues, and escalate appropriately
- Strong organisational, analytical, and project-management skills with a track record of delivering high-quality outcomes under pressure
- ICA, ACAMS, or another relevant professional qualification is desirable
