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Adyen is seeking a strategic Optimization Manager to join the Performance Optimization team in Amsterdam. This role focuses on managing full-funnel payment performance to drive business impact and optimize merchant success at scale.
You will partner with merchants and internal teams to leverage data-driven insights and enhance their payment ecosystems. The position requires strong project management skills and seamless collaboration with Product, Commercial, and Data Analytics teams in a fast-paced, global environment.
Key responsibilities include:
- Partnering with commercial teams to drive Adyen's value proposition using data-driven insights from Data Analysts
- Leading high-level customer discussions and acting as a payment optimization subject matter expert across risk, fraud, conversion, and cost efficiency
- Analyzing merchant portfolios and payment data to identify optimization opportunities and drive performance improvements
- Supporting adoption of Adyen products (e.g., Protect, Uplift) in collaboration with Product teams
- Building dashboards and scalable analytical solutions from large datasets to generate actionable insights
- Operating with autonomy and a global perspective across high-value customers and cross-functional teams
- Supporting team operations, mentoring team members, and building relationships with regional customers and stakeholders
You bring 5+ years of experience in Risk & Fraud, Payments Performance, Data Analytics, or Technical Account roles within fintech/payments, with strong understanding of regional payments landscapes, card network rules, and regulations. You excel at stakeholder management, have an ownership mindset, and thrive in fast-paced, global environments. Strong data analysis skills with BI tools experience (Looker, Tableau) is valued. Excellent English communication skills are essential for simplifying complex topics for diverse audiences.
