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Upway is Europe's and USA's leading platform for selling refurbished e-bikes. In just 4 years, the company has given new life to over 100,000 e-bikes and is growing rapidly. Germany is now Upway's largest market, and they are seeking an Operations Manager to strengthen their team.
In this role, you will lead a team of warehouse staff and bicycle mechatronics specialists, serving as a motivating example. You will design, implement, and independently manage entire sections of operational processes while maintaining a strong customer-centric focus. Your daily responsibilities include ensuring optimal warehouse output and smooth operations.
Key responsibilities include:
- Team leadership and performance management in a dynamic warehouse environment
- Process design and continuous optimization of operational workflows
- Stakeholder management with suppliers, manufacturers, and partners
- Data-driven decision-making through tools and dashboards
- Cross-departmental collaboration to support rapid growth and expansion
- Root-cause analysis and problem-solving to improve both customer experience and operational efficiency
You should have a strong academic background in engineering, finance, logistics, business administration, or a comparable field. You bring 1–3 years of experience in operations, finance, or similar areas. Fluency in German and English is required. You possess strong communication and leadership skills, excellent analytical abilities, and a hands-on mentality. You thrive in fast-paced, dynamic environments, are detail-oriented, and take full responsibility for complex operational areas. Your flexibility and willingness to go the extra mile make you an ideal fit for this growing company.
